Why we let you keep changing the plan
It is normal to want adjustments after a plan is confirmed. One guest notices a day looks too rushed, another would prefer a different hotel, and a third finds an extra day of leave and wants to use it. Our position is simple: changing the design of the trip itself costs nothing, so you can raise anything you like.
You are the one travelling, not us. Rather than have you settle for a version that does not feel right, we would rather smooth out the details before departure. That is why flexibility is written into how we work, and why we keep every past version of your document on file for easy comparison.
How it works in practice
Tell your consultant that you want a gentler pace, a different hotel or an extra sight, and we will adjust the plan and update the document straight away. The whole process is handled by the same specialist, so you never have to explain your background twice.
- Pace: split an over-full day into two, or add rest time.
- Hotel: search again to your budget and preferences, and compare any price difference.
- Add a sight: fit it in once the route and timing allow, with tickets and driving charged separately.
- Remove a sight: take out what no longer appeals and make the day lighter.
Where fees can appear
If a change touches a hotel or ticket that is already booked, the supplier may charge a cancellation or amendment fee. We always explain the amount and the rule first and leave the decision to you, never booking first and billing afterwards.
During the trip, extra sights can be added when time and road conditions allow, and the additional tickets and driving are charged at cost. If a new stop needs a real-name reservation, whether it is possible depends on what is still available on the day.
When to just ask us
Because one consultant follows your file from start to finish, you simply say what you would like changed. There is no need to repeat the details of your trip to a new person each time.
Reach us on WhatsApp at +86 177 0971 7171, on the China toll-free line 400-0971-400 or at hello@joyotour.com; WeChat is youxuantrip. Office hours are 09:00-21:00 Beijing time daily.
