Step one: briefing
One thorough conversation covering your budget, dates, fitness, food preferences and expectations. A single WhatsApp message is enough to start — no long form. If you have no idea, say 'show me the best of it' and we will suggest.
Step two: design
A first draft within three working days, covering the daily route, accommodation and transport, with a specific price. It is an all-in price with exclusions listed separately. We then revise until you are happy — swap cities, add days, upgrade hotels, slow the pace. Revisions are free.
Step three: preparation
Once confirmed we work through visas, flights, vehicles, guides and special experiences item by item, and hand you a clear written itinerary. A week before departure you receive a briefing: document check, what to pack, connectivity and payment setup, and your contact.
Step four: on the road
7×24 Chinese-language emergency response during the trip, handled locally and immediately. Weather changes, illness, a site closing or a delayed flight — we re-plan what follows. The same consultant stays on WhatsApp throughout; you are never handed to a call centre.
Step five: afterwards
A debrief and review: what worked, what could be better. We feed that back into the next itinerary — and into your next trip.
Our commitments
- A reply within one working day.
- Free itinerary revisions.
- Clear pricing with exclusions itemised.
- Zero shopping stops and zero optional extras to sell.
- 7×24 Chinese-language emergency response during the trip.